Shipping policy
At Hamsha Store, we aim to deliver your orders in a timely and reliable manner. Please review our shipping policy below.
Order Processing Time
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All orders are processed within 1–3 business days after payment confirmation.
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Orders are not shipped or delivered on weekends or public holidays.
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During high-demand periods, processing times may be slightly longer.
Shipping Time & Delivery
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Estimated delivery time is 5–10 business days, depending on your location.
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Delivery times are estimates and may vary due to factors beyond our control such as courier delays, weather, or customs processing.
Shipping Charges
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Shipping fees (if applicable) are calculated and displayed at checkout.
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Any additional customs duties, taxes, or import fees are the responsibility of the customer.
Order Tracking
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Once your order has been shipped, you will receive a tracking number via email or SMS.
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Tracking updates may take 24–48 hours to appear.
Shipping Locations
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We currently ship to Pakistan.
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If your location is not supported, you will be notified during checkout.
Incorrect Address
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Please ensure that your shipping address is complete and accurate.
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Hamsha Store is not responsible for orders delivered to an incorrect address provided by the customer.
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Re-shipping costs due to incorrect addresses will be the customer’s responsibility.
Delayed or Lost Shipments
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If your order is delayed beyond the estimated delivery time, please contact us for assistance.
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Hamsha Store is not responsible for lost packages once marked as delivered by the courier, but we will do our best to assist you.
Damaged Packages
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If your package arrives damaged, please contact us within 48 hours of delivery with photos of the package and item.